Spin Sahara Privacy Policy

Spin Sahara is operated by Neroblanko Tech N.V., a company registered in Curaçao holding gaming licence OGL/2024/790/0272 issued by the Curaçao Gaming Control Board on 29 July 2024. This page describes the personal data we collect from players and visitors, the purposes for which we process it, and the rights available to you. Neroblanko Tech N.V. is the data controller. Our data-handling practices reflect the obligations set out in our licence and the governing law of Costa Rica, under which our Terms and Conditions operate.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification data includes government-issued identification documents, proof of address, proof of payment method ownership, and source of funds or wealth evidence where required. We also collect gameplay data such as deposit and withdrawal amounts, bet history, session times, and game selections. Device and network data, including IP address, browser type, operating system, and device identifiers, is recorded automatically when you access the site. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We use the data we collect to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity and financial data to meet our regulatory obligations under the terms of licence OGL/2024/790/0272, including age verification, anti-money laundering checks, and transaction monitoring. Device and session data is used for security purposes and fraud prevention, including detection of duplicate accounts, collusion, and bonus abuse. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification services and credit reference agencies engaged to carry out KYC and fraud prevention checks. Data may be shared with the Curaçao Gaming Control Board and with law enforcement or regulatory authorities where we are legally required to do so. Our affiliated brands operating under the same entity, including Boomzino and Magnetic Slots, may share operational infrastructure, and data may be processed by shared service providers in that context.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable under our licence. Certain categories of data, including KYC documents and financial transaction records, may be held for up to seven years where required by applicable law or regulatory guidance. After the applicable retention period, data is deleted or anonymised.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, contact us using the details below. If you consider that our processing of your data does not comply with applicable requirements, you may raise a complaint with the Curaçao Gaming Control Board or the relevant supervisory authority in your jurisdiction.

Contact us

Privacy queries and data rights requests can be sent to [email protected] . No dedicated Data Protection Officer is currently named for this operator; all privacy correspondence is handled through that address. We will respond to requests within a reasonable period and in any case within the timeframe required by applicable law.