Spin Sahara Terms and Conditions

These terms and conditions constitute a legally binding agreement between you and Neroblanko Tech N.V., the company that operates Spin Sahara Casino under Curaçao gaming licence OGL/2024/790/0272, issued by the Curaçao Gaming Control Board on 29 July 2024. The agreement governs your use of the Spin Sahara platform, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of the service, you accept these terms in full. If you do not accept them, you must not use the service.

About Us and Licensing

Spin Sahara is operated by Neroblanko Tech N.V., a company registered in Curaçao, holding B2C online gaming licence OGL/2024/790/0272 listed in the Curaçao Gaming Control Board public online gaming register. The same operating entity, Neroblanko Tech N.V., stands behind the sister brands Boomzino and Magnetic Slots, which share the same operational framework. These terms are governed by and interpreted under the laws of Costa Rica, and any dispute is subject to the exclusive jurisdiction of Costa Rica. You may contact us at [email protected] for account-level and formal correspondence.

Account Registration and Eligibility

You must be at least 18 years of age to register an account, or the minimum age required by the laws of your own jurisdiction where that age is higher. Players resident in the United States of America, the United Kingdom, Spain, the Netherlands, Curaçao and the Dutch West Indies, French overseas territories, Israel, Lithuania, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, and Ukraine are not permitted to register or play. Players from jurisdictions on the FATF blacklist or greylist are not accepted for real-money play. Only one account per person is permitted; duplicate accounts will be closed and any associated balances may be forfeited. You must provide accurate, complete, and current registration information, and you must complete identity verification before any withdrawal is processed. We reserve the right to refuse registration or close an existing account where these eligibility conditions are not met or where we have reasonable grounds to suspect a breach of these terms.

Deposits and Withdrawals

We accept deposits by Visa, Mastercard, Apple Pay, Google Pay, and Revolut, and by cryptocurrency including Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, USD Coin, and Tron. The minimum deposit is €10 for most methods and €20 by Mastercard; cryptocurrency minimums are shown on the deposit page and deposits below the stated minimum cannot be processed. The minimum withdrawal is €50, rising to as much as €120 depending on your country of residence and chosen payment method. We process withdrawal requests within 24 to 72 hours on our side, after which the payment provider’s own delivery time applies. Withdrawal limits apply per day, per week, and per month; these ceilings rise with your loyalty rank and the current values are shown in the cashier. Weekly and monthly limits roll on a 7-day and 30-day cycle rather than resetting on calendar boundaries. Withdrawals are returned to the method used for the deposit. Deposited funds must be wagered at least three times before a withdrawal can be requested, in line with anti-money-laundering requirements, and no withdrawal is processed until your account is fully verified. We charge no operator fee on deposits or withdrawals; network fees apply to cryptocurrency transactions, and intermediary bank charges on bank transfers are limited to the equivalent of €16. Accounts with no login for 12 consecutive months are subject to a dormancy fee of €10 per month, or the remaining balance if lower.

Bonuses and Promotions

Each promotion is subject to its own specific terms, but the following standard rules apply across the platform unless an individual offer states otherwise. Casino bonuses carry a wagering requirement of 40 times the bonus amount, and sportsbook bonuses carry a wagering requirement of 5 times the bonus amount; cashback carries a wagering requirement of 1 times. The maximum bet permitted while a casino bonus is active is €5, including doubled stakes and purchased bonus rounds. Winnings derived from bonus funds are capped at ten times the bonus amount. Bonus validity is 14 days from receipt unless the individual offer states otherwise; Welcome Package bonuses are valid for 7 days. Game contributions towards wagering are: slots 100%, buy-feature games 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and live games 0%. All bonuses are sticky, meaning real-money funds are played first; if you request a withdrawal before completing wagering, the bonus and any winnings derived from it are forfeited and your remaining deposited funds are returned. Only one bonus may be active at a time, and deposit bonuses may not be combined. One bonus per person, household address, email address, IP address, phone number, payment card, e-wallet, and device applies. We reserve the right to revoke a bonus and any associated winnings where we identify abuse, including but not limited to collusion, use of automated software, or systematic exploitation of bonus conditions.

Responsible Gambling

You may set deposit limits, loss limits, and time-out periods on your account at any time through the account settings. Our full suite of responsible gambling tools, including self-exclusion, is described on the Responsible Gambling page. Self-exclusion requests submitted to [email protected] are processed promptly; once applied, the account is closed and access to the service is prevented. Limits do not apply to cryptocurrency deposits, as noted in the account settings.

Dispute Resolution

Complaints should be submitted in the first instance to our support team via live chat or by email to [email protected] . Where support cannot resolve a complaint immediately, it is escalated internally to casino management. If a dispute remains unresolved at management level, you may refer it to an independent body, gaming authority, or the Curaçao Gaming Control Board as the licensing regulator. Server logs and game server records are the definitive authority in determining the outcome of any claim relating to game results or transaction history. Formal complaints and account-level correspondence should be directed to [email protected] .

Changes to Terms

We reserve the right to update or amend these terms at any time, and we will notify you of material changes by email or by a notice posted on the website before the changes take effect. The updated terms apply from the stated effective date. Continued use of the service after that date constitutes your acceptance of the revised terms.